Terms of service

These terms govern purchases made through viplabdiamonds.com and shop.viplabdiamonds.com. By placing an order you agree to them. "We," "us," and "VIP Lab Diamonds" mean the business below. "You" means the customer.

Who we are

VIP Lab Diamonds is a trading name of Baeza Capital LLC, a registered Florida company, 1504 Bay Rd Unit 1617, Miami Beach, FL 33139. Contact: contact@viplabdiamonds.com.

What we sell

Laboratory-grown diamond jewelry: engagement rings and necklaces, all made to order. We sell laboratory-grown diamonds only. Our jewelry is not individually graded by default. An IGI grading report can be added to a piece when you order it: $100 on engagement rings, $50 on everything else.

How to order

Made to order: every piece is made after you order, to the options shown on its product page, and paid for at checkout. We confirm a production date in writing for your order. The contract is formed when payment completes, not when you first ask about a piece. Made-to-order pieces cannot be returned for a change of mind. This is stated on the product page and again at checkout, before you pay. It does not affect your rights if a piece is damaged, faulty or misdescribed. See the Returns and Refunds policy.

Prices and payment

Prices are in US dollars and can change at any time before you complete payment. Sales tax is calculated at checkout where it applies. If an order is placed at a price that was clearly an error, we may cancel it and refund you in full before it ships.

Order review

Every order goes through a short review before it ships. We may ask you to confirm details, and we may cancel and refund an order we cannot verify. We will tell you if we do.

Product descriptions and diamond grading

We describe each piece on its product page. Our diamonds are laboratory-grown. Finished jewelry is not individually graded by default. An IGI grading report can be added to a piece when you order it, for $100 on engagement rings and $50 on everything else, and we confirm the timing in writing. Minor differences between a product photo and the piece itself, from lighting or screens, are normal and not a defect.

Returns, shipping and privacy

Our Returns and Refunds policy, Shipping policy and Privacy policy are part of these terms.

Intellectual property

The text and branding of this site belong to VIP Lab Diamonds. Do not copy or reuse any of it without written permission.

Liability

To the extent the law allows, our liability for any order is limited to the amount you paid for it, and we are not liable for indirect or consequential losses. Nothing here limits rights that consumer law gives you and that cannot be limited.

Governing law

These terms are governed by the laws of the State of Florida. Disputes are resolved in the state or federal courts located in Miami-Dade County, Florida, and you agree to that venue.